The contacts in question haven’t set a profile picture, or they don’t share it with you. A 128 bit message authentication code (MAC) is also added to each message to detect It must be a valid non-empty string. Aside from Internet connectivity charges (which may vary Only the group administrator can initiate a synchronization (in the group's detail view). Open the desired chat, and tap the title bar. For detailed technical information about the cryptography in Threema, read the Cryptography Please enable notification signals as follows: When a new notification channel is added (i.e., when you start using a new combination of notification settings), Even though apps can exclude individual files from backups, these files are excluded from all backups, also from encrypted iTunes backups. The next time you send someone a attacks can be effectively prevented: If you receive a message of a confirmed contact (i.e., verification level 3), you can be sure that it wasn't spoofed or read by a third If, however, you have chosen to save device backups on iCloud, all app data, including Threema chats, will be stored on iCloud. To manually add the Threema Channel, add the ID *THREEMA to your contact list, or scan the following QR code: Then, send the keyword “info,” and follow the on-screen instructions to subscribe the feeds you like. access to the respective ID, you can remove the account link online. The chat will be removed from the chat overview, but not deleted. name in the title bar, open the menu and select “Leave group”. Enter Verification code. If establishing a connection to Threema Web freezes at 60%, it’s not possible to connect browser and mobile device using WebRTC. In Threema, text can be formatted bold, italic, and crossed out. ECDH on Curve25519 block messages from unknown users in general. When opening the link on a computer (or a mobile device on which Threema is not installed), a custom website appears, where you can add the ID to Threema by scanning a QR code (or download the app from the appropriate store). information whatsoever. contacts or group chats are stored in a decentralized way on user devices, instead of on a Threema server. We can provide you with the following general recommendations: Emails might get stuck in spam filters, so please check your spam folder, and please be patient. All encryption and decryption happens directly on the device, and the user is in control over the However, problems with Family Sharing can usually be solved by offloading and reinstalling the affected app. (If the contact list doesn’t contain the ID, the ID will be added to the contact list. Since it’s based on well-established standards, Threema Work supports all common MDM systems. If there is already a If re-establishing a connection to Threema Web fails, either push notifications aren't working properly or there is a problem in regard to Threema’s background activity. iOS: Enter a wrong code Strength of the encryption: The asymmetric ECC based encryption used by The technical details of Threema Web’s architecture are documented here. However, Threema’s “polling” is an alternative way to get informed about incoming messages. To format text, simply enclose it in the appropriate character: This FAQ article covers the QR code that can be displayed in the app (and is used to confirm a contact’s identity and add their Threema ID at the same time; green verification level), not to be confused with the QR code on threema.id websites (which can only be used to add contacts; red verification level). Eigentlich müsste… Please note that we do not accept other identity documents. The APNS message contains a payload that has been encrypted with a symmetric key, which is negotiated between the app and the Threema servers and is not known to Apple. If you’re reading this page on the device where Threema is installed, simply open the following link, and then tap “Send”: https://threema.id/%2AMY3DATA?text=info. This guarantees that no third party — not even the server operators — can decrypt the content of the To leave a group, open it, tap on the group’s A data backup allows you to move your chats, groups First, tap-and-hold the desired (media) file in the chat; then, tap the floppy disk symbol. settings for the preview to be shown. As a regular group member, you cannot delete a group, but you can leave it. Threema Work is the secure communication platform for organizations. No contact lists are stored when synchronizing contacts: The email addresses and phone numbers from your address book get anonymized (hashed) before they reach the server. Threema Safe is optional, and you can store backups either on the Threema server or on your own server. The sole protection of content is insufficient because metadata In contrast to other messengers, your identity in Threema is not dependent on a phone number. Video transmission can be enabled at any time during an ongoing call. 54), this corresponds at least with the strength provided by 2048 bit RSA. You can, however, use Threema Web to connect to the device on which your Threema ID is set up. echoes back all messages that you send to it. When you try to join your server and see one of the upper error messages, the server could not verify your account. network packets (e.g. Only those contacts can be selected from the list that have installed a group chat capable version of Threema. key exchange. Depending on its size, this can take several minutes. If you want to remove a phone number or email address This will keep these files accessible to you even if you delete the app. Just like all other messages, files For business use, we recommend. Scan this QR code to verify its key: Note that in general, QR codes for ID verification should not be sent over the Internet but If a Threema ID doesn’t connect to the server for more than three months, the ID is considered inactive and will be grayed out. Threema - Android App 4.5 Deutsch: Mit Threema chatten Sie dank Verschlüsselung abhörsicher mit Ihren Freunden. Alternatively, you can use third-party apps like. This will cause the account This key generation is performed directly on your phone, without any server interaction. There are two layers of encryption: the They don't affect the encryption strength, but are a measure for the probability, that the saved public key of a contact belongs indeed to that contact. You will find this option in “Threema > Settings > Privacy > Scan the QR code using a generic QR scanner app, e.g. In case of a poor network connection, the image quality is automatically lowered. All you have to do to use Threema Web is connect your mobile device with your Our servers do need to know who is sending a message to whom, so that they can route it to the correct recipient, but they do not log this information, and cannot decrypt the message's content. It can be used to test message transmission. Scan a contact’s QR code. Create an ID export on your previous device: Tap on “My ID”, then select “ID export”, and activate the option persist, please remove the group member due to which the group became asynchronous (see above), and add them file and, optionally, all media files). can’t be transferred between the two sales platforms. Starting with version 4.0, there’s a camera built into Threema for Android. If your server requires HTTP authentication, please specify your username and password. Applies to: Consumer notebooks on OneDrive | Enterprise notebooks on Office 365. Thus, the recipients are unaware of the fact that other recipients have received the same message. Threema uses the Apple Push Notification Service (APNS) to inform recipients with iOS about new messages while the app is closed or in the background. The dots are an indicator for a contact's verification level. Therefore, we recommend to either create iTunes backups instead of iCloud backups or to exclude Threema if you must create iCloud backups. chats for which no individual notification settings are defined. When you sign up to Threema, you receive a unique eight-digit ID that becomes your private key. ten times. instructions, connect your mobile device with your In the following we will explain what kind of data we store, how we store it and for how long. If Threema is not listed in the location mentioned above, please remove restrictions for Threema: Please perform the following steps to troubleshoot problems with push notifications (and/or if you’re having trouble re-establishing a connection to Threema Web) on iOS: Also make sure you're not connected to a Wi-Fi network that blocks the ports that Apple uses for push notifications (try turning off Wi-Fi to see if this makes push notifications work). Neither is it possible to transfer administrator If Threema is not listed in My Apps, you were using another Google Account when you purchased Threema, or you bought it in, In Threema’s main screen, open the menu (by tapping the three horizontal dots in the upper right corner), and select “New distribution list”, Select the recipients who shall receive messages sent to this distribution list, and conclude your selection by tapping the check mark in the top right corner, Specify a name for the distribution list, and confirm by tapping “OK”, Copy your ringtone sound files to the folder “ringtones” and notification sound files to the folder “notifications”. Threema does not use phone numbers to address users and can be used anonymously without uploading phone book data. Threema cannot change this. When starting Threema the next time, you can use the setup wizard to create a new ID or to restore a backup. Our servers assume the role of a switch; messages and data get forwarded, but not permanently stored. If you would like to give away Threema as a present to friends or family members, please refer to this guide. restore it. If you lose your smartphone or buy a new device, you need an export (i.e., backup) of your Threema ID. Learn how to store your Threema Safe backup on your own server in this guide. Staying up to date: If Threema was downloaded from Google Play and automatic updates are enabled (in Google Play Store app > menu > Settings > Auto-update Apps), Threema updates will be installed automatically. In recent versions of Threema, the “ECHOECHO” ID is listed among your contacts by default. (If the contact list doesn’t contain the ID, the ID will be added to the contact list.). The Threema Channel features several feeds for different topics. In the chat, the quoted message is indented and prepended to your new message so that it’s evident what you are referring to. transmitted upon message exchange). After entering the valid the connection between the app and the servers. The store this verification link is invalid or has expired. Biometric Identity Verification Biometric facial and finger print verifications. In such cases, the Threema app doesn’t have permission to be active in the background and/or to transmit data in the background. If you browser, direct connection between desktop and mobile device, Share photos, videos, animated GIFs, and locations. Moving data backups between devices is Please note: ), The app’s rating in the Google Play Store is determined by the International Age Rating Coalition (IARC). URL actions allow to perform an action in Threema by tapping on a link. The Threema app is started in the background for each incoming push notification, decrypts the push payload, downloads the corresponding message directly from the Threema servers, decrypts it and shows a local message preview (if enabled) and the contact name of the sender. Furthermore, channelling push notifications saves battery power. Please get in It sets itself apart from others in the following respects: Find out how Threema stacks up against other messengers like WhatsApp, Signal, or Telegram in the comprehensive messenger comparison. It’s not possible to set up a Threema ID on multiple devices at the same time. Serious privacy protection must include both In order to move an archived chat from the archive back to the chat overview, tap and hold the chat until the action icons appear in the title bar. You can now proceed with the update or reinstallation of Threema. While the public key is sent to Threema's servers to be distributed to your chat partners, the private key remains on your device where it is securely stored. Android: Tap the three dots in the top right corner, select “Backups”, and tap “Backup now”. Do you have a new phone number and don't want to use the old, linked one anymore? Opens the contact picker. privileges, nor can administrator privileges be granted to multiple users. Threema calls impress with crystal-clear voice quality and brilliant video quality. Please follow the troubleshooting instructions for Android or iOS. Since the different app stores (Google Play In Threema, navigate to “Settings > About Threema > Troubleshooting > Fix device configuration problems”, Select “Disable power restrictions” (if available), and follow the on-screen instructions, Select “Enable background data” (if available), and follow the on-screen instructions, Create a data backup in Threema including media files (find out. Delete your ID on your old phone to make sure you receive notifications on the new device: On your old phone, a group’s administrator leaves the group, a new group must be created. If you are an iOS user, make sure to grant Threema access to your contacts (iPhone Settings > Privacy > Contacts > enable Threema). Threema Safe encrypts the backup data using the password you specify. To avoid compression of an image or video, you can send it as file. If this permission was denied initially, it can be granted later as follows: The connection between Threema Web and the mobile device is usually stable. That’s your decision – Threema can be used without any address book access whatsoever. Open the group details by tapping the group’s profile picture to learn who is the group’s administrator. To prevent that your Threema ID, your contacts, and your groups (as well as other data and some settings) are lost if you ever happen to lose access to your device, Threema Safe regularly creates an anonymous and encrypted backup of this data on the Threema server or on another server of your choice. Provided that changes were made to the data to be backed up and an Internet connection is established, Threema Safe creates a backup approximately every 24 hours. However, it is recommended to use the threema.id actions listed above whenever possible.). If you receive unwanted messages from another Threema user, you can block them: A blocked contact doesn't see if he or she is blocked. Since the Threema apps are open source, anyone knowledgeable enough can confirm Threema’s security on their own. Hint: To avoid having to scan the QR code each time you use Threema Web, set a session password in the browser before scanning. information is always hashed, both in transit and on disk. With Private Chats, you can protect individual chats with a PIN code. Give away Threema to your loved ones in a few simple steps: For more detailed instructions, please refer to Apple’s guide. If “Use system font size” is selected, the system-wide setting in iOS Settings > Display & Brightness > Text Size will be used. On Android (all app versions) and iOS (Threema version 2.9.0 and up), incoming messages can be decrypted in the In the Reset Security Question page, click “Get Started” Button. Configure your mobile device to log encrypted messages: iOS: go to Settings > Advanced and enable validation logging. To derive a cryptographic key from the password, the scrypt algorithm is used. Use Threema to send files of any type (PDF, animated GIF, MP3, DOC, ZIP, etc.). Please proceed as follows: There is a special ID named ECHOECHO that simply navigate to the “Data Backup” tab, and tap the “+” button in the lower right. You can order stickers, mugs, T-shirts and other Threema gear here: Threema is tailored to the needs of private users. The software is based on the privacy by design principles as it does not require a phone number or any other personally identifiable information.This helps anonymize the users to a degree. What’s left to do for you is to enter the ID export’s password auth/invalid-last-sign-in-time: The last sign-in time must be a valid UTC date string. For that reason, data like e.g. A combination (minimum of 2) of any of the following may be used for acceptable identification. If a contact picture is set for a contact in Threema or in your operating system’s address book, this picture will only be displayed in Threema if “Show profile pictures” is deactivated or if the contact in question hasn’t set a profile picture (or doesn’t share it with you).
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